Shipping made simple
PawOrbit currently ships orders to U.S. addresses.
Because we work with third-party suppliers and fulfillment partners, shipping times and fulfillment locations can vary depending on the product you order.
The most relevant shipping information available for each product is provided on the product page and at checkout.
Order Processing
Orders generally require:
1–3 business days
for processing before they are shipped.
Processing may take longer in some circumstances, including holidays, unusually high order volumes, or supplier-related delays.
Delivery Time
For most U.S. orders, estimated delivery is approximately:
6–10 business days after processing
Delivery estimates are not guaranteed and may vary based on:
- Product availability
- Fulfillment location
- Shipping carrier
- Destination
- Weather
- Holidays
- Carrier delays
- Other circumstances outside our control.
Third-Party Fulfillment
PawOrbit doesn’t operate a traditional retail warehouse.
We work with third-party suppliers and fulfillment partners to process and ship orders.
Depending on the product, your order may be fulfilled from different locations.
Multiple Packages
WIf you purchase multiple products, they may be fulfilled separately.
This means your items may:
- Ship separately
- Have different tracking numbers
- Arrive on different days
This is normal for orders containing products fulfilled by different suppliers or locations.
Tracking
When tracking information is available, we’ll send you a shipping confirmation email once your order has shipped.
Please allow some time for tracking information to become active after shipment.
Delayed Orders
If your order hasn’t arrived within the expected delivery window, please contact us.
Before contacting us, we recommend checking your tracking information for the latest carrier updates.
We’ll be happy to help investigate the shipment.