Welcome to PawOrbit.
These Terms & Conditions govern your use of the PawOrbit website and your purchase of products through our online store.
By accessing or using our website, you agree to these Terms.
1. About PawOrbit
PawOrbit is an online retail store operated by Drexus LLC.
PawOrbit offers products for dogs and cats through its online store.
We work with third-party suppliers and fulfillment partners to source and fulfill customer orders.
2. Products
We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information on our website are accurate.
However, product colors, dimensions, packaging, appearance, and other details may vary slightly from images shown online.
We reserve the right to correct errors, update product information, or discontinue products when necessary.
3. Orders
When you place an order through PawOrbit, you’re submitting an offer to purchase the products selected.
We reserve the right to accept or decline an order for reasons
- Product availability
- Pricing errors
- Suspected fraudulent activity
- Incorrect customer information
- Supplier or fulfillment limitations
- Other legitimate business reasons
If we can’t fulfill an order after payment has been received, we’ll provide an appropriate refund.
4. Pricing and Payment
Prices are displayed in the currency indicated at checkout.
Payment must be successfully completed before an order can be processed.
We reserve the right to change prices, promotions, and product availability at any time.
Changes will not normally affect orders that have already been accepted.
5. Third-Party Fulfillment
PawOrbit uses third-party suppliers and fulfillment partners to source and ship products.
Depending on the product, an order may be fulfilled from different locations and may arrive in multiple packages.
Estimated shipping times are provided for convenience and aren’t guaranteed.
6. Shipping
Shipping information and estimated delivery times are described in our Shipping & Delivery Policy.
Delays caused by carriers, weather, holidays, supplier issues, or other circumstances outside our reasonable control may occur.
7. Returns and Refunds
Returns and refunds are governed by our Returns & Refunds Policy.
Customers should contact PawOrbit before sending any product back.
8. Product Use and Safet
Customers are responsible for using products according to applicable instructions and common-sense safety practices.
Pet products should be used appropriately for the animal, size, age, and circumstances involved.
Always supervise pets when appropriate, particularly when introducing toys, accessories, or products that could present a choking or other safety risk.
9. Intellectual Property
All website content, including text, graphics, logos, images, design elements, and other materials, is owned by or licensed to PawOrbit or its respective content providers unless otherwise indicated.
You may not reproduce, distribute, modify, or commercially exploit website content without permission.
10. Website Availability
We don’t guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may modify, suspend, or discontinue portions of the website when necessary.
11. Limitation of Liability
To the extent permitted by applicable law, PawOrbit and Drexus LLC will not be responsible for indirect, incidental, special, consequential, or similar damages arising from your use of the website or purchase of products.
Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded.
12. Changes to These Terms
We may update these Terms from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.
13. Contact
If you have questions about these Terms, please contact us through our Contact page.